Privacy policy
General
HTK Limited and Pallas foods respect the privacy of every individual who visits our sites or responds to our interactive advertisements and other communications. The Relish Rewards website is operated and administered by HTK Limited for and on behalf of Pallas foods. Together, we are committed to protecting and respecting your privacy. This Privacy Policy explains our data processing practices, including how HTK Limited and Pallas Foods may collect and share your personal data and your options regarding the ways in which your personal data is used. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The Relish Rewards website is operated by HTK Limited, a company registered in England and Wales with registered company number 03191677 whose registered office is at Chapmans Warehouse, Wherry Quay, Ipswich, Suffolk IP4 1AS.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by registering or by filling in forms on our website, www.relishrewards.ie. This includes information provided at the time of subscribing to any services we offer, downloading information posted on our site, posting material or requesting further services. We may also ask you for information in connection with, or participation in any promotions or competitions sponsored, promoted or offered by us and/or any third party and information you provide when giving us feedback or completing profile forms and when you report a problem with our site or information we learn from your use of our service and your visits to our site.
- Other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, ad data, IP address and standard web log information.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with Data Protection legislation and our Privacy Policy.
Where we have given you (or where you have chosen) a username, login or password which enables you to access certain parts of our site, you are responsible for keeping this information confidential. We ask you not to share a username, login or password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How we use your information
We use the information you provide to us or that we collect about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your device.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To contact you for your views on our services and to notify you about changes or developments to our service.
How we share your information
Personal details that you provide to us or supply during the process of registering your Loyalty Account will be held by us in confidence and in compliance with all applicable legal and regulatory requirements relating to the obtaining, retention, processing and use (including use for the marketing purposes) of personal data. No personal information will be divulged to anyone or any organisation except companies in the Pallas Foods Group ULC or Sysco Group and third parties who process information on our behalf in relation to the running of the Programme including our reward partners. Please see the Relish Rewards Terms and Conditions for further information.
Please note that Pallas Foods is a Sysco Company and personal information may be shared with other Sysco entities; our selected commercial partners and sponsors where you have chosen to participate in surveys, opinion groups or other marketing-related initiatives relating to your use of our goods and services; a prospective seller or buyer in the event of a sale or purchase of any our business or assets so that the buyer can continue to provide you with information and services; our service providers that we engage to provide services for us. Where we provide your personal information to third party services providers, they are required to keep your personal information confidential and secure, and must only use your personal information as instructed by us; and our distributors, business partners, or other service providers, including for marketing purposes or where you have chosen to share your personal information through various features and functionality provided via our website.
We may also disclose your personal information where required to respond to authorised requests from government authorities or where required by law, including for national security. Where we are required by law, we may also disclose your personal information where it is necessary to enforce or apply our website terms and conditions and this Privacy Policy or other agreements, to investigate or protect the rights, property or safety of our business and our group companies, our products and services and our customers, distributors or business partners or to prevent or take action regarding illegal activities or fraud, situations involving potential threats to the safety of any person or as evidence in litigation.
Your rights
You may be interested to know of certain rights that you have in connection with your personal data. In particular, you have the right to correct the personal data that we hold about you or, under certain circumstances, restrict and/or object to the processing of your personal data, as well as a right to access or erase your personal data. To exercise any of your rights in connection with your personal information, please contact dataprotection@sysco.com, Please note that we may ask you for additional information to confirm your identity and for security purposes, before responding to any request.
You also have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting Pallas Foods directly by post at Pallas Foods, Relish Rewards, Newcastlewest, Co. Limerick or by email at loyalty@pallasfoods.com.
Links to other sites
You should be aware that this Privacy Policy applies only to the Relish Rewards website. Importantly, it does not apply to any other websites to which a link may be provided on our website. We cannot control and are not responsible for the actions of third parties operating such websites. You should not take the existence of an affiliation with, or a link from, the Relish Rewards website to any such other website to mean that it has a privacy policy similar to this one. You should review the privacy policy of any such website.
Updates to our Privacy Policy and your comments
We keep our Privacy Policy under regular review. If we decide to change our Privacy Policy, we will post any changes on our websites so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
We welcome your questions and comments about privacy. Please write to dataprotection@sysco.com
You have the right to make a complaint to the data protection Supervisory Authority in Ireland, the Data Protection Commission (DPC). For further information, see the Data Protection Commission website at https://www.dataprotection.ie/General